November 6, 2002

3:00 p.m.

MEMBERS PRESENT:

   Michael Strickland, DJJDP

    Rose Ferguson, Fergie’s Behavioral Center/PFCS

    Cleveland Wilson, Your New Beginning

    Rita O’Connell, Cumberland County Mental Health Association

    Sarah Hemingway, CommuniCare

    Lee Roberts, CCDSS

    Phil Sprouse, BHC

    Weyher Dawson, Board Members, CCMHC

     Sharon Melvin, Release It and Let Go

     Sandra Taylor, Hosanna Youth Facility

     Ira Taylor, Hosanna Youth Facility

STAFF  PRESENT:

     Debbie Jenkins, Director – Child and Family Services, CCMHC

     Densie Lucas, Assistant Area Director, CCMHC

     Terri Knight, Director – DD Services, CCMHC

     William McDougal, Director – Substance Abuse Services, CCMHC

     Dr. Sylvia Branson Ellis, Director – Psychological Services, CCMHC

     Sharon Yates, Manager – Public Relations and Marketing, CCMHC

     Stacy Martin, Clerk to the Area Board, CCMHC

I.          Introductions

            Staff and Members introduced themselves.

II.        Review/Adoption of Minutes

Minutes were accepted by acclamation.

III.             Update on Survey Results/Community Resources for Non-Target Populations

·        Mrs. Yates reported that the subcommittee continues to meet with groups in their attempts to identify additional resources.

-          Have received 52 responses and are conducting follow ups.

-          Have an announcement coming out in Friday’s Faith Section of the newspaper which will run weekly.  Additionally, there will be an article in the paper either the third or the fourth Friday in November.

-          Sending follow-up letters to those who responded to the survey to update them on the progress. The plan is to continue updating as some have indicated their willingness to develop services that need to be provided.

·        Mrs. Yates reported that according to Dr. Beeson, who has visited other area programs throughout the state, that CCMHC is “way ahead of the game.”

IV.              Needs/Gaps in Service Rankings

·        Mrs. Jenkins distributed a Gaps/Needs Identified grid (ATTACHMENT A) that contains priority rankings with a ranking of “1” having the highest priority and a “5” having the least. This grid reflects the recommended priorities from the Planning and Collaboration Committee as stated last week.

·        Dr. Branson suggested adding the Adult Sex Offender Program to the list.

V.                 Evaluation Matrix

·        Mrs. Jenkins distributed the matrix from the Evaluation Subcommittee (see ATTACHMENT B) and there was discussion regarding elements of the grid.

·        Mrs. Jenkins called members’ attention to element VII.2 regarding consumer and family member involvement in the QI process and requested comments and suggestions.

-          Mr. Sprouse offered that at the hospital, they have a steering committee made up of Department Heads who have QI Committees within their departments.  They use a formal process including written projects with projected deadline dates, etc.

-          Ms. Roberts reported that DSS has a QI person with the responsibility of monitoring different areas. In this role, the staff person randomly chooses a particular area to monitor and then report.

-          Mr. Strickland commented that the Juvenile Justice Department is just getting back into the process and will probably be handled through the administrative office.

-          Mr. Dawson will investigate how this is handled through Service Source and report back.

-          There was discussion regarding the need to designate person(s) responsible for determining priorities and addressing through the CQI process.

·        The issue of a possible missing element to the CQI process is incentive to respond to CQI.  Mrs. Jenkins responded that the incentive is that the providers will continue to be eligible to bill and services provided in the community will be enhanced.

·        Mrs. Jenkins requested input and feedback regarding the outcomes and products desired with respect to the QI process.

·        There was discussion regarding utilizing key indicators and whether the State will provide them or we will create them ourselves.

·        Will create a narrative from the fields on the matrix and begin bringing it in for consideration as it must be submitted to State in January.

VI.              Strategic Plan Grid for Collaboration

This item will be the first topic of discussion at the next meeting.

VII.           Next Steps

Already discussed throughout the meeting.

VIII.        Adjournment

The next meeting is scheduled for Wednesday, November 13, 2002.