To Contact the Local Management Entity

CCHMC has a  Quality Management Section  that you can call or visit when you have a question, complaint  or  concern  or just  want  to give some feedback.   You can reach  the Quality  Management Section of the LME by calling 323-0601 extension 6303.

Abuse, Neglect or Mistreatment

If anyone has knowledge of, or has reason to suspect that a consumer is being subjected to abuse, neglect, exploitation, or  otherwise mistreated, he/she is required to report it immediately by telephone or in person  to the Department  of Social Services.  To report alleged abuse  and/or neglect, contact the  following agencies:

Cumberland County Child Protective Service……………. …………………...910-677-2450

Cumberland County Adult Protective Service…………………………….……910-671-3560

Resources/Advocacy Groups

North Carolina Division of Mental Health Accountability Team……………...919-881-2446

NC Division of MH/DD/SAS Customer Services………………………….…919-715-3197

The Governors Advocacy Council for Persons with Disabilities………………919-733-9250

or the intake line at………………………………………………………….1-800-821-6922

Autism Society of North Carolina…………………………………………...1-800-442-2762

Autism Society of Cumberland County………………………………………..910-826-9100

National Alliance for the Mentally Ill (NAMI) North Carolina…….......……1-800-451-9682

National Alliance for the Mentally Ill Cumberland County…………......……..910-867-0405

Mental Health Association of Cumberland County…………………...………910-323-1954

The Arc of Cumberland County……………………………………………….910-867-2141

If the individual lives in a group home you can contact:

North Carolina Division of Facility Services………………………..………...919-733-8499

For Homes licensed through Division of Mental Health………...………….1-800-624-3004

Cumberland County Department of Social Services…………...……………...910-323-1540

Raleigh CARE Line…………………………..……………...……………...1-800-662-7030