Persons who live in Cumberland County in need of assistance in obtaining services due to a Mental Health, Developmental Disability or Substance Abuse diagnosis can call (910) 424-HOPE for information and referral.  If you are outside of the Cumberland County area you call the Screening Triage Referral 24 hour toll free Help Line at 1-877-223-4617. TTY users, please use Relay North Carolina by dialing 711 or 1-800-735-2962 TTY.

Cumberland County Mental Health Center provides the following treatment services:

Psychiatric Services for Children, Adolescents and Adults

Psychiatric Services are comprised of psychiatrists, physician assistants, licensed clinicians, care coordinators and nurses who provide evaluation and treatment at the following locations:

Bradford Avenue Center – Provides psychiatric services, counseling and care coordination services for adults with Mental Health, Developmental Disabilities or Substance abuse diagnoses.

Child and Youth Center – Provides  psychiatric services, counseling  and care coordination for  children, adolescents, and their families who are experiencing difficulty related to Mental Health, Developmental Disability or Substance Abuse diagnoses. These services are located at Executive Place.  Other services provided through this location include:

Juvenile Court Outreach (JCO)

JCO is a partnership with the Department of Juvenile Justice that includes multi-disciplinary staff of mental health professionals that provides a community-based continuum of comprehensive mental health intervention and preventive services for juvenile court referred youth of Cumberland County. The program operates within the context of the system of care principles for child and family services. We utilize solution focused-cognitive behavior, reality, and functional family focused methodologies to assist with problem solving, crisis intervention, management and prevention skills.  Services include screening, assessment and referral, evaluations, home/office/community based treatment for identified youth and family, responsible behavior management/anger management groups, sex offender clinical services, parenting, community education and training, case consultation and collaboration and linkage to other community services. The program provides services 24 hours a day, 7 days a week.

Smart Start Early Intervention Team for Mental Health Service

The Early Intervention Team is a service provided to families and children from birth to age five and not yet in kindergarten, with behavioral/emotional symptoms or at risk for developing an emotional or behavioral problem. Children are identified due to early symptoms which may be affecting their social/emotional development. Services include: needs assessments; developmental screenings; behavior management training; parenting education; counseling services; care management services; and community outreach. Services are provided in an office setting or in the family’s home, in the child’s daycare or preschool, and other community agencies. The Early Intervention Team is funded by Smart Start through the Partnership for Children of Cumberland County.

Roxie Avenue Center – This is a 24-hour facility that provides the following:

Crisis Stabilization Services

This unit serves adults with mental health issues who need stabilization in a non-hospital setting. Persons receiving services in this unit do not qualify for inpatient level of care but may be admitted as a step down or transition from the hospital.

Non-Hospital Medical Detoxification Unit

This unit serves adults in need of detoxification from drugs and/or alcohol in a sub-acute setting. Persons receiving services in this unit do not qualify for inpatient level of care.

Child Respite Services

The Roxie Avenue Community Respite Unit will provide periodic respite for children and adolescents ages 5-14.  Overnight respite will be provided as well as respite for less than twenty four (24) hours on a day or an evening basis. If you need to contact the Child Respite Services, call (910) 222-4123.  To view our virtual tour of the unit, click here.

Treatment Accountability for Safer Communities (TASC)

TASC provides alternatives to incarceration for substance abusing adults who are court ordered to that program. The program provides an opportunity for these persons to participate in a treatment program. Participants are offered screenings, assessments, evaluations, crisis intervention, case management, and referrals and access to individual/group/family counseling, treatment matching, intensive outpatient program, aftercare step-down program and follow-up services. TASC services are offered in 21 counties, including Cumberland County, known as the Regional Coordinating Entity (RCE) - Region II. Services and a list of counties served by Region II TASC can be accessed by contacting the regional office at 910-321-6793. This program is located in the Community Corrections Center on Russell Street.